Right to Cancel
Right to Cancel and Cancellation Form
Information about your statutory right to cancel
Your right to cancel
Under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, you have the right to cancel your order within 14 days without giving any reason.
The cancellation period will expire 14 days after the order was made. That means you can cancel before you have downloaded the product or we have delivered it to you.
1.1.1 If you have ordered Goods, but not received them, you may cancel your order without giving a reason, at any time within 14 days of your order. You will have no obligation and we will return your money.
1.1.2 If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within that same 14-day period.
Perishable, Bespoke and Personalised Goods cannot be cancelled.
How to cancel
To meet the cancellation deadline, it is enough for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
To exercise the right to cancel, you must inform us of your decision to cancel this order by a clear statement, sent to us using the form below.
You may use the cancellation form below, but you can email your own words to firstname.lastname@example.org as long as your intention is clear.
How to use this form:
To: here enter the trader’s name, in this case: Corrib Candles.
I/We hereby give notice that I/we cancel my/our contract of sale of the following products: enter details of goods and any reference or order number.
Ordered on / Received on: enter the date you made the order or the date you received the order.
Name: enter name or names in which the order was made.
Address: enter your address here.
Email Address: enter your email address.